PRIVACY NOTICE OVERVIEW
Effective Date: May 25, 2018
Your privacy is important to us. This Privacy Notice (“Notice”) provides you with information on the collection, use, sharing and processing of your personal information (defined below) by Feltrim Group, Inc., and its affiliates (“Feltrim”, “we”, or “us”) in connection with your use of our websites (“Sites”), your use of our products or services offered on our Sites (“Services”), your interactions with us at our properties or trade shows, and in the context of other offline sales and marketing activities.
Your use of our Sites and Services is subject to this Notice and the Terms of Service Policy applicable to these Sites (including but not limited to any applicable limitations on damages and the resolution of disputes). By using our Sites and Services, you acknowledge that you have read and understand this Notice and that you agree to its contents. You do not have to provide personal information to us. Please note, however, that if you do not provide certain personal information, you may not be able to use or access all or portions of our Sites or Services.
If there are any material changes to this Notice, we may notify you directly. Otherwise, you will find the most current version of this Notice on our Sites and you should check it regularly to see if there have been any changes. The effective date of the Notice is above.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect personal information when you provide it to us on our Sites, when you use our Services, when you interact with us offline at our properties or tradeshows, or when other sources provide it to us as explained below. In this Notice, “personal information” refers to data that could be used, alone or in combination with other data, to identify you as an individual.
Personal Information You Provide Us
We collect personal information that you provide to us when you fill out forms and submit information on our Sites. We also collect information that you provide when you register at one of our resorts, sign up for or purchase any of our Services, take advantage of a promotion, enter a contest or respond to inquiries regarding your interest in receiving Feltrim and third party marketing materials.
Information we collect from you that you provide to us includes:
Personal information we collect from you also includes any unsolicited information about you that you provide to us unilaterally and not at our request, such as in an email you send us or when posting a review. When you provide us with this unsolicited information, you are granting us a nonexclusive, royalty-free, worldwide, perpetual, irrevocable, transferable and fully sub-licensable right and license to use the unsolicited information for any lawful purpose and without limitation or attribution.
Personal Information We Collect Automatically
We collect personal information when you use our Sites and Services, including when you browse our websites and take certain actions within the Services. This information we automatically collect includes:
Certain Sites and Services request permission to access your location. Where you grant this permission, we will collect information about your location using GPS, wireless, or Bluetooth technology as stated above. You can control access to precise location information through your mobile device settings.
Personal Information We Collect from Third Parties
We may receive information about you from other sources, including from third parties who offer their own goods and services through links to our Sites, and combine that information with the information we collect from you directly. Information about you that we collect from third parties includes:
Where there are links between our Sites and third party websites or social networks such as Facebook or Instagram, we collect information about your account information publicly available on those third party sites or social networks, primarily your username, for marketing purposes.
We also contract with third party affiliate advertising networks who may receive information about your IP address and topics viewed on their websites from that IP address. We collect this information to deliver advertising and other information to you that is related to the information you sought or viewed on their websites, or to provide them with data regarding how people use their websites.
We collect information about the device you are using through cookies, among similar tracking and analysis technology. Feltrim and its processors or subprocessors use these technologies when you interact with our Sites.
Some cookies are required to access some or all of our Sites and are necessary to improve the performance of our Sites and Services and enhance your overall user experience. Others are used to display our advertisements on third party websites, based on cookies set on your visit to our Sites. Advertising/targeting cookies may also be used to track your responses to particular adverts, which helps advertisers ensure that you see the most relevant advertisements in future on third party websites. As explained in “Links To Other Sites,” we do not control the information collected by such partners or advertiser in connection with our Site, and they do not process such data on our behalf.
HOW AND WHY WE USE YOUR PERSONAL INFORMATION?
To Run Our Business
We use the personal information we collect for business purposes, including to:
For Third-Party Advertising
With Your Consent
We also use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote our Sites or Services, with your permission.
If you have consented to allow our Sites or Services to access your location, our mobile advertising partners may use your location to target advertisements to you. You may use the location settings on your device to withdraw access to your location information.
Legal Bases For Processing Information Collected (for EEA Users)
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Sites and Services you use and how you use them. This means we collect and use your information only where:
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using or having access to our Sites or Services.
WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?
We generally disclose the information we collect from you to provide our Services to you, to communicate with you, to advertise or promote our Sites and Services, to facilitate changes to or transfers of our business, as required by law, or with your consent. For instance, we may share the Personal Information we collect as follows:
We may also share aggregate data that does not identify you or any specific device with third parties.
HOW DO WE SECURE YOUR PERSONAL INFORMATION?
While we cannot guarantee your personal information is completely secure at all times, we use administrative, organizational, technical, and physical safeguards to protect the personal information we collect and process. Our security controls are designed to maintain data confidentiality, integrity, and give us an appropriate level of access to your data.
Among other things, we use professional third party service providers and data centers to provide our Sites. Those data centers implement industry-standard measures to protect the security of the personal information we collect. For example, those service providers and data centers use SSL (Secure Socket Layers), firewalls and a digital certificates issued by Letscrypt (https://letsencrypt.org/) to help protect your personal information. The financial partners we use that collect and process payment information follow the Payment Card Industry Data Security Standard.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
How long we keep information we collect about you depends on the type of information. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
WHAT ARE YOUR RIGHTS?
Your Rights to Opt-Out of Marketing and De-Register Your Account
You may choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails or by contacting us as described below. If you provide Feltrim with inconsistent privacy preferences (for example, by indicating on one occasion that we may provide you with marketing offers and on another occasion that we may not), we will endeavor to update your privacy preferences in our records with your latest preference in a timely manner. You can also choose to de-register your account at any time.
Your California Privacy Rights
Feltrim does not share information that identifies you personally with non -affiliated third parties for their own marketing use without your permission.
Your Rights If You Live In The EEA
For residents of the European Economic Area (EEA), Feltrim is headquartered in the United States and may transfer your personal information from the EEA to the United States. We provide adequate protection for the transfer of personal information to countries outside of the EEA through a series of intercompany agreements based on the Standard Contractual Clauses authorized under EU law. You can view the language of the Standard Contractual Clauses at this link.
As a resident of the EEA, and with respect to information that identifies you that is collected while you are in the EEA, you have the right to request access, changes to, or removal of your personal information in accordance with applicable laws by contacting us as indicated below. You also have the right to object to or limit the processing of your personal information, including the processing of your information for direct marketing purposes as described above.
Although Feltrim makes good faith efforts to provide you with access to your personal information, there may be circumstances in which we are unable to provide access, including but not limited to: where the information contains legal privilege, where the information would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where it is commercially proprietary. If Feltrim determines, in its sole discretion, that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.
You have the right to lodge a complaint with the data privacy authority where you reside, where you work, or to the Irish supervisory authority, the Data Protection Commissioner, at:
Telephone: +353 57 868 4800.
LINKS TO OTHER WEBSITES
Our Sites and Services contain links to other websites. We have no control over these websites and are not responsible for the content or privacy policies of these websites. This Notice does not extend to these other websites. We suggest you review the privacy notices or policies of these other sites before providing any information if you visit those websites.
HOW DO WE RESPOND TO “DO NOT TRACK” SIGNALS
We do not change our tracking processes in response to “Do Not Track” settings in your web browser. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies). Please consult the “Help” section of your internet browser for more information.
If you would like to access or update your personal information that we have or your preferences, or if you have questions or concerns regarding this Notice, please contact us by one of the following methods:
By e-mail to: email@example.com or
By mail to: Feltrim
116 Polo Park East Blvd,
Davenport, Florida 33897 USA.
You can contact our data privacy officer directly at firstname.lastname@example.org.